DevOps is a term used to refer to a set of practices that emphasize the collaboration and communication of both software developers and information technology professionals while automating the process of software delivery and infrastructure changes.
DevOps emerged from an effort by businesses to respond more rapidly to market changes. The new approach was designed to ensure that high-quality updated software gets into the hands of users more quickly. Continuous delivery requires that everyone—from developers to testers to employees in user experience, product and operations—collaborate effectively throughout the delivery process, using multiple feedback loops.
According to the results of a recent CA Technologies study with Vanson Bourne, 88% of 1,425 IT and line of business (LOB) executives already have or plan to adopt DevOps sometime within the next five years.
On the demand front, executives in this study report they need to:
- Improve the quality and performance of applications.
- Enhance the end customer experience.
- Simultaneously deploy software across different platforms.
Cloud computing is redefining DevOps: Primarily because of integration issues, cloud deployments are more complicated than application deployments on-premises. The cloud is a dynamic resource, so users expect failover and cloud bursting support. This means application components and whole applications don’t stay where they were initially placed. It also means workflows and connections vary under load or while in failure-model operation. Cloud management tools naturally began to influence — and become influenced by — DevOps tools and principles.
Six critical steps IT can take to improve DevOps collaboration and ultimately the business bottom line, profitability:
- Change your change management : Change is inevitable so change management should keep up. Changing change management means streamlining processes and automating process execution
- Better communication : Develop team-building activities that include everyone and employ a reward system for team collaboration.
- ITIL: Not just for Ops anymore: In order for an organization to embrace the service strategy of ITIL across all facets of DevOps, managers practicing ITIL should teach developers about services and overall service management and what it means to the organization as a whole
- Consider app dev as “service dev”: Remember this motto, “the only thing that matters is the service, not the application.” This means that the entire process, from development to operations and beyond is what is important here.
- Take control over the perception of IT service delivery: Break down the walls between Dev and Ops with the perception that IT as a whole is a “people business”, so focus on the people and the team
- Integrate the ops mission with the overall business mission: Business and IT are compatible, in fact, IT doesn’t align with the business as the saying goes, IT is the business!